Question 1

How soon will my order ship?

Accepted Answer

We will do our best to ship your order promptly, but we are fairly remote so mail can move at a slower pace here than you might be used to.  Please let us know when you place your order if it is needed by a certain date so that we can be mindful.

Question 2

Do you offer free shipping?

Accepted Answer

We provide free shipping on orders over $100

Question 3

Do you accept returns?

Accepted Answer

We are not able to accept returns for health and safety reasons.  Please let us know, however, if there's a problem with your order.

Question 4

Do you ship internationally?

Accepted Answer

We hope to soon.   If you are international and really want to place an order, feel free to contact us and we'll make it happen!

Question 5

I'm a local, do you offer pick-up?

Accepted Answer

Yes, we love selling to locals!  Please email us before ordering for pricing.

Big Sur Honey Co.

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